Work Experience
Developed and maintained relationships with clients to promote and sell ICT products, ensuring they aligned with customer needs and business goals.
Built and kept client relationships to sell ICT products, ensured solutions fit their needs and goals, and designed the business website.
Led a team in capturing and verifying candidate registration and examination data for the Kenya National Examinations Council, ensuring accuracy and compliance with strict timelines.
Successfully coordinated a team of data clerks, achieving 100% data accuracy and meeting all submission deadlines ahead of schedule during a high-volume national data entry period.
Provided ICT support and maintained equipment while assisting with warehouse stocktaking and inventory records.
Improved system reliability and boosted inventory accuracy through efficient tech support and precise stock control.
Installed, configured, and maintained computer systems, software, and peripherals while providing user support.
Responsibilities involved providing ICT support, system upgrades, network and telephone maintenance, and ensuring system security.
Achievements included assisting in the new company website development, learning Sage ERP, and improving digital advertising skills.